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FAQs

Q : What should I wear to the spa?
A : Wear whatever you feel comfortable in. Bathrobes and slippers are provided in our saloon.

Q : When should I arrive for my treatment?
A : Please arrive 15 minutes before your scheduled time to check in and change.

Q : Is there someone to help choose the best spa package for me?
A : Our Spa hosts will be able to suggest you to choose the best spa package to suit your needs.

Q : Is there a limit to the number of spa treatments I could have in a day?
A : No, you may have as many as you like.

Q : What if I have special health considerations?
A : Please notify our spa hosts before booking your treatments if you have high or low blood pressure, allergies, physical ailments, disabilities, or if you are pregnant.

Q : What do I wear during my treatment?
A: You may wish to wear your own underwear or we can provide you with hygienic disposable briefs. Alternatively, treatment may be enjoyed without clothes. Choose what is most comfortable for you. Our therapists will always use draping techniques to respect your privacy.

Q : Can I ask the therapist to adjust the room to my comfort levels?
A: Definitely – this is your time and you should enjoy the experience to the fullest. Be it the massage pressure or the selection and volume of the music, please do not hesitate to ask our therapists to adjust them to your comfort levels.

Q : What about my jewelry and valuables?
A : It’s best to leave these personal valuables in your room safe, but if you happen to be wearing them when you get to the spa, a safe deposit box is provided in your dressing room.

Q : What if I am late for my appointment?
A : Arriving late will limit the time of your treatment. Your treatment will end on time so that the next guest is not delayed. However, if no guest follows your booking, you can enjoy the full duration of your treatment time.

Q : What if I need to cancel my spa treatment?
A: If appointments are not cancelled at least two hours in advance we reserve the right to reschedule for another time or to make an appropriate charge.

Q : Should I give the therapists a gratuity ?
A : Gratuity ( tips ) is not a must but the therapists appreciate your gratuity if they perform an excellent services.

Important notes: Beautiful Saigon Spa ’s environment is an oasis of relaxation and indulgence. Kindly respect the peace and privacy of other spa guests. Smoking and using mobile phones are NOT accepted within the vicinity of Beautiful Saigon Spa.

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Add: 72 Bui Vien St, PNL ward, Dist 1 Email : info@beautifulsaigonspa.com Tel: (08) 39203879

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